“I am mainly unsatisfied regarding the front desk services because of one receptionist. As far as I know, there were 3 receptionists: a young girl and boy + an older man. The older man had a very innapropiate attitude + he was acting like he was home, smoking and other stuff. It was annoying to enter the hotel and see and smell just cigaret smoke. In my opinion, he could have went 5 minutes away outside or in the bar to smoke. ”
